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Privacy Policy

Email policy

Subscribers to Distribution Transibox e-mailings are active Distribution Transibox merchants, consumers or citizens who have expressed their interest by sending us their e-mail via the website, by telephone or by e-mail.

The list of e-mail addresses of subscribers to Transibox Distribution’s electronic mailings will never be rented or sold, either in whole or in part, unless your consent has been obtained in advance.

Privacy Statement

Scope and application

We are committed to protecting the privacy of your personal information. Since we obtain information about you through our services, including the Transibox Distribution website, we believe it is important that you understand how we collect and use that information. This Privacy Statement (the “Policy”) summarizes our privacy practices.

If you do not agree with this policy, please do not use our website. Transibox Distribution reserves the right to change this policy at any time without notice. The current version of the policy is available on our website and its effective date is indicated. If changes are made to the policy that materially alter the privacy risk, you will be notified by means of a notice posted on the home page of our website. If you continue to use our website after such changes take effect, you will be deemed to have accepted those changes. We recommend that you check this policy regularly.

Personal information collected

Transibox Distribution collects personal information about you that you voluntarily provide when you use our services, including, but not limited to, when you access our website (collectively, the “Services”), such as when you fill out a form on our website, send us an email or contact Transibox Distribution by phone, or, in the case of information collected for email purposes, in accordance with our Email Policy (above). This information may include your name, e-mail address, telephone number, mailing address, contact information and any information you provide to us in a declarative manner.

When you access our website, we may collect information about your use of our services in accordance with this policy. This information may include your IP address, the type of device and operating system you use to access our website, your browsing behaviour on our website, including where and when you access our website and the features you use or sections you visit.

Use of your personal information

We only use personal information that is necessary to fulfill the purposes that are stated in this policy or otherwise disclosed at the time of collection.

We use your personal information to properly process your requests and to provide you with the information and materials you request. We also use any information you voluntarily provide to us in order to provide our products and services to you appropriately. We may also use the information we have collected to add personalized elements to our services or to plan the content of our services more appropriately, depending on the interest of our users. Distribution Transibox and its partners may also use your information to present you with content online or otherwise that may be of interest to you, to the extent permitted by applicable law.

In accordance with our Email Policy, we may use your personal information to send you promotional or informational emails about Transibox Distribution and its partners’ activities or news, always with a view to providing you with the best possible service.

Disclosure of your personal information

Authorized Transibox Distribution personnel may access your collected personal information when necessary to perform their service-related functions and in accordance with the purposes set out in this policy.

Cookies and web beacons

We use a feature of your browser called a “cookie” to recognize your computer. We may also use pixel tags. A “cookie” is a small data file that is written to your hard drive when you visit a website. A “persistent cookie” remains stored until it is deleted or until the pre-determined expiry date. A “session cookie” remains in your computer’s random access memory and disappears at the end of the session. A conversion pixel is a small code inserted into our website that allows us to compile statistical data on the usage patterns of our site, such as how many clicks were recorded on a particular link, ad or area.

Some of the cookies we use collect information about your use of our website and allow us to improve the operation of our website, to see which pages are visited most often, and the effectiveness of advertisements on our website. Other cookies make it easier for you to navigate the site by collecting, for example, your selected preferences and your location. We also use cookies and web beacons for marketing purposes (allowing us to display ads targeted to your interests based on your use of our website) and to perform market analysis and campaign effectiveness measurements. Data collected through cookies and web beacons may be used by Transibox Distribution, its service providers or partners in accordance with this policy.

Where information is collected for statistical purposes, we may use Google Analytics. Google Analytics uses cookies to collect statistical data in aggregate form in order to analyse how visitors use the website. These cookies are used to store non-personally identifiable data. If you do not wish to provide information to Google Analytics, you can choose to disable the use of your data by using the Google Analytics Opt-out Browser Add-on, available here: https: //tools.google.com/dlpage/gaoptout.

For more information about Google Analytics and its privacy policy, we invite you to read the privacy policy, available here: http: //www.google.com/intl/fr-CA/policies/privacy.

If you set your browser to warn you before accepting cookies, you will receive a warning message for each cookie. You can disable or delete cookies by setting your browser to do so. However, if you disable or delete cookies, some portions of the features or website may not function properly.

Retention and security of your personal information

We retain personal information collected hereunder only for as long as necessary to fulfill the purposes for which it was collected. After this period, we ensure its anonymity and protect it from unauthorised access or disclosure.

We keep your file ourselves. In addition, we take and apply appropriate security measures to maintain the privacy or confidentiality of your information.

General information and how to exercise your rights

You have the right to know the purpose of the collection and processing of your personal information by the Distribution Transibox website, as well as the right to access, update or correct your personal information. You may at any time withdraw your consent to the use and retention of your personal information by Distribution Transibox, request the deletion of your personal information or object to its processing by Distribution Transibox. In such a case, you may no longer be able to access, in whole or in part, our services or certain of their functionalities. You also have the right to the portability of your personal information.

To exercise your rights described above or if you have any questions or comments regarding this policy, contact us at support@transibox.com.

If you would like more information on the protection of personal information on the Internet, visit the websites of the Commission d’accès à l’information du Québec and the Office of the Privacy Commissioner of Canada.


When you click on a link and leave the Transibox Distribution virtual space, the information exchanged from that point on is no longer subject to the Transibox Distribution privacy policies, but to those of the private redirection site. As a precaution, we invite you to read the privacy policy of the site in question.